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Gayawur Rainbow Satisfaction Survey

Thank you for taking a few moments to share your experience with the Gayawur Rainbow program, by 2Spirits and the Queensland Council for LGBTI Health (QC) 🌈

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Your feedback helps us learn, grow, and strengthen the ways we support our Lesbian, Gay, Bisexual, Transgender, Intersex, Queer, Asexual, Sistergirl and Brotherboy (LGBTIQA+SB) people across Queensland.

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This short survey asks about your satisfaction with our service and includes one identity question that helps us meet our reporting commitments and ensure our programs are accessible, culturally safe, and responsive for all communities.

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Your responses are confidential and de-identified. Please know that by completing this survey, you’re helping us co-design stronger, more inclusive services now and into the future.

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Thank you for being part of this important process 💜

Survey Questions

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1. Overall, how satisfied are you with the service you’ve received from the Gayawur Rainbow program and team?
1 = Very Satisfied 😄
2 = Satisfied 🙂
3 = Neutral 😐
4 = Dissatisfied 😟
5 = Very Dissatisfied 💩
2. Do you identify as Aboriginal and/or Torres Strait Islander? (We ask this anonymously to understand whether our services are reaching First Nations communities and to make sure our spaces continue to be culturally secure, welcoming and representative.)
Yes, Aboriginal
Yes, Torres Strait Islander
Yes, both Aboriginal and Torres Strait Islander
No
Prefer not to answer

Privacy Statement

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By submitting this form and your content, you give permission and understand that we may share it across QC and 2Spirits channels as part of our ongoing work. If your circumstances change, or you have any concerns, please contact us at 📧 info@qc.org.au, and we’ll do our best to accommodate your wishes.

For more on our privacy and standards, click the button below:

Thank you for helping us improve our services for our LGBTIQ+ Sistergirl and Brotherboy communities across Queensland. Gayawur Rainbow, Affirming care for LGBTI Well Beings.

How We Use Your Feedback and Data

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This data is used for our reporting to funding bodies as well as to share with our teams and communities to continue to improve our services.

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This data also allows us to plan and co-design future programs and partnerships that are relevant and impactful across all communities we serve.

Why we ask if you identify as Aboriginal and/or Torres Strait Islander?

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We understand that the question regarding identity is sensitive, and we want to assure you that your response is strictly confidential.

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We ask this question for two essential reasons:

Equity and Access

To ensure that our services are accessible and effectively meeting the needs of all community members.

Reporting and Planning

To fulfill our commitment to inclusive practices and accurately report on our engagement with Aboriginal and Torres Strait Islander Peoples.

 

  • We collect general, non-identifying information to understand who is using our spaces and how we can make our services more welcoming and inclusive.

The survey has two primary goals:

Measure Client Satisfaction

Gauge overall client happiness and service experience using a simple emoji scale

Identify Aboriginal and or Torres Strait Islander Peoples

Respectfully record when community members identify as Aboriginal and/or Torres Strait Islander, so we can honour who people are and meet our essential reporting responsibilities.

 

Your answers are grouped with other responses and used for service planning and reporting, never to identify individuals.

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